Regional Account Manager, Product Manager, Global Account Customer Service Manager


Regional Account Manager– California Bay Area


The Regional Account Manager is responsible for growing revenue for each of our supplier partners within a defined geography. This position requires a high frequency of customer, supplier, and manufacturer rep contact with the goal of understanding the customer’s business model, defining customer’s needs, and developing a strategy that results in achieving stated sales objectives. The ideal candidate would have significant industry knowledge and well established customer, supplier, and manufacturer representative relationships in their defined territory. .

Responsibilities: Developing Territory Strategy


  • Understand and build intimate insight and knowledge of the market and customers within the territory.
  • Identify and select key strategic customers consistent with territory growth strategy.
  • Align planning objectives with a pipeline development process to grow and develop territory revenue.
  • Qualifying new prospects and developing new business to increase customer base and sales/profits.
  • Build and maintain a sales opportunity pipeline that is both deep (opportunities of all sizes) and wide (opportunities closing today, in 60 days, 12 months.)


  • Prepare and review annual business plans on all customers on a quarterly basis.
  • Maintain our database of contacts: Technical, Operations, Procurement, Executive; key decision makers.
  • Develop an Action Plan in support of the assigned sales and profit targets for the assigned territory.
  • Maintain reports regarding activities and results such as daily call reports, weekly work plans, annual territory analysis, etc


  • Continuously seek new customers to grow and develop territory.
  • Follow-up each call, conference, or meeting with proposed actions designed to either advance or conclude that sales opportunity
  • Advance opportunities through the pipeline by managing customers' expectations and helping them buy/ desire Phoenics products.


Execution – Delivering Results:

  • Deliver a significant increase in the following areas as defined by management :
  • Significant increase in revenue
  • Number of quality customers
  • Increase in territory sales of product portfolio
  • Execute and deliver territory sales plan
  • Work collaboratively with sales and applications team members to execute objectives.

Experience & Education:

  • Multiple years of experience selling semiconductor/board level solutions and account management expertise.
  • Experience selling into numerous vertical market segments
  • Strong experience building a pipeline, qualifying, and identifying deals you can close.
  • Proven track record of achieving and exceeding sales and revenue goals
  • Demonstrated strength in building and managing relationships along with presenting to a diverse audience from business champion, technical teams, to lower level executives.
  • Demonstrated experience managing the full sales cycle from prospect, demo, and contract negotiation through close of initial deals and renewals.
  • Communicate effectively both internally and externally
  • Strong computer skills, including Sales Management systems, online tools (WebEx), MS Word, PowerPoint and Excel.
  • BSEE Preferred
  • Travel required within defined territory (exact % TBD)

Knowledge and Abilities:

Critical Thinking & Learning:

  • Ability to overcome obstacles and challenges to drive for maximum customer-driven results
  • Applies critical thinking and urgency as a first line responder to solving customer problems
  • Conflict resolution skills; demonstrated ability to consider multiple solutions to a problem
  • Demonstrated ability to develop an intimate knowledge of customers, competition, and the market


  • Consultative communication skills - ability to match solution attributes to customers business needs.
  • Listening, data gathering, develop strategies and recommendations, and executing action plans
  • Ability to compose written business correspondence professionally
  • Consistent in asserting themselves and willing to speak up to defend point of view

Organization & Planning:

  • Able to organize, prioritize, multi-task, and effectively solve problems.
  • Strong project management and, specifically, deadline management skills
  • Applies continuous improvement to the sales process to improve business execution and results

Personal Characteristics:

  • Proactively communicates to keep key customers (internal and customer) abreast of relevant activities/matters
  • Highly motivated and results driven with a high energy level.
  • Leads with a strong set of values
  • Takes accountability for self, territory, and sales results
  • Excels at starting and building relationships within the industry
  • Carries self with a high degree of professionalism and poise
  • Carries self with a high degree of professionalism and poise
  • Shows good judgment, does not allow feeling or biases to distract reasoning, does not rationalize failures.
  • Expresses themself candidly and encourages candor from others
  • Shows appreciation for and understanding of the feelings of others, aware of personal impact on others.
  • Demonstrates leadership within teams

A career at Phoenics Electronics offers the ability to enhance your expertise and achieve your personal and professional aspirations. Through it all, we’ll empower you with an environment that encourages open communication and big ideas, competitive pay for your performance, comprehensive benefits, and tremendous opportunities to make your impact. .

Phoenics Electronics is an equal opportunity employer.

Please contact David Owens, Director of Sales
David Owens