Once you make a purchase from Phoenics, your name, shipping/mailing address, telephone number, email address and fax number are included in our customer file.
This information is used to ensure a quick, efficient flow of products and services to you.
This information may also be used for other purposes as outlined below.
Email Addresses
Email addresses may be used to communicate information of interest to you about Phoenics. This includes Order Shipment/Tracking Information, Obsolete Part Bulletins, Service Change Information or other Phoenics promotional emails.
Emails may be sent by Phoenics or an authorized agent working for Phoenics. All authorized agents operate with a confidentiality agreement.
Email addresses are never rented, sold or traded to third parties.
Other Uses of Customer Information
Phoenics is under contract to provide point of sale information to many of its product suppliers for market research and payment of commission to the supplier's agents.
If you have an open account with Phoenics, credit and payment history will periodically be shared with credit reporting agencies.
Customer information is also used for marketing and market research for Phoenics Corporation.
Phoenics will share customer information with government agencies if required by law.
Web Site Security
Phoenics's site is equipped with Secure Sockets Layer (SSL) technology. SSL protocol was developed by Netscape Communications Corporation to enable encrypted, authenticated communications across the Internet. SSL uses public key encryption mechanisms, one of the strongest encryption methods available to protect data sent over the Internet. SSL provides 3 important services, all using public key techniques: Privacy, Authentication, and Message Integrity. Customer information sent is not discernible to anyone except the recipient.
Browsers that support the SSL encryption technology are called secure browsers. Online orders to Phoenics must be placed from a secure browser. Most Netscape Navigator (version 1.2 and later) and Microsoft Internet Explorer browsers (version 3.0 and later) are secure. Your browser will automatically enter the secure mode when you make purchases.
